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Delivery

All orders processed on weekdays before 2 pm will be shipped later the same day from our warehouse with DSV in Maastricht.

All orders are shipped with UPS (United Parcel Service) with track and trace number.

Once the order is shipped the customers recieves a shipping confirmation email with a track and trace number. 

NOTICE: It is the responsibility of the customers to follow the shipment and instruct UPS if the customer cannot be available when UPS delivers to package to reschedule delivery.

UPS makes 3 delivery attemps after which the parcel is returned the our warehouse. The customer then has to pay for shipment once again in order to have the parcel redelivered.

If the customer lives near a UPS acces point, the parcel will be delivered to this acces point and this will appear under the tracking information on www.ups/webtracking.com

 

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